Trang chủ
ENCÁC PHÚC LỢI DÀNH CHO BẠN
13th month salary, performance bonus, annual salary review
Minimum 40 training hours per year
Annual trip, family day, and numerous employee engagement activities
MÔ TẢ CÔNG VIỆC
1. Support End-user’s Services:
• Direct the development, implementation, and administration of all IT support matters.
• Support in troubleshooting end user’s issues, installation of hardware, OS, application, printer, scanner, mobile devices email management. Provide onboard/offboard and other IT support ticket requests.
• Support users to facilitate the meeting sessions (Video/audio conference, projector).
• Keep the IT inventory list updated at all times. Manage hardware/software and inventory fixed assets reconciliation with Finance & Accounting periodically.
• Control IT procurement and ensure timely and accurate delivery of technology products and services.
• Negotiate and manage outsourcing vendors and ensure timely delivery of their deliverables.
• Provide onsite IT support at other project sites.2. System & Network Maintenance Services:
• Daily monitoring of network & system to ensure smooth operation.
• Monitor the scheduled backup jobs, re-run the failed jobs, and perform restore from backup.
• Monitor, perform regular update & patching for network & system.
• Planning and testing network & system before deploying.
• Maintain Server Room and participate in Business Continuity Plan/Disaster Recovery Plan.
• Any other tasks as assigned by the Supervisor.
• Direct the development, implementation, and administration of all IT support matters.
• Support in troubleshooting end user’s issues, installation of hardware, OS, application, printer, scanner, mobile devices email management. Provide onboard/offboard and other IT support ticket requests.
• Support users to facilitate the meeting sessions (Video/audio conference, projector).
• Keep the IT inventory list updated at all times. Manage hardware/software and inventory fixed assets reconciliation with Finance & Accounting periodically.
• Control IT procurement and ensure timely and accurate delivery of technology products and services.
• Negotiate and manage outsourcing vendors and ensure timely delivery of their deliverables.
• Provide onsite IT support at other project sites.2. System & Network Maintenance Services:
• Daily monitoring of network & system to ensure smooth operation.
• Monitor the scheduled backup jobs, re-run the failed jobs, and perform restore from backup.
• Monitor, perform regular update & patching for network & system.
• Planning and testing network & system before deploying.
• Maintain Server Room and participate in Business Continuity Plan/Disaster Recovery Plan.
• Any other tasks as assigned by the Supervisor.
YÊU CẦU CÔNG VIỆC
• Degree in Computer Engineering/Science or Information Technology-related.
• At least 5 years of working experience in IT Operations for MNCs is preferred.
• Excellent project management, analytical, and organizational skills.
• Knowledge about implementation, management, and operation of IT infrastructure systems.
• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies in both software and hardware, enterprise backup and recovery procedures, and system performance monitoring.
• Customer-focused with excellent communication skills in Vietnamese & English and interpersonal skills.
• Demonstrated ability to work as a team, as well as to perform independently.
• Willingness to learn in a fast pace working environment.
• Proactive in understanding business and anticipating needs to offer recommendations.
• At least 5 years of working experience in IT Operations for MNCs is preferred.
• Excellent project management, analytical, and organizational skills.
• Knowledge about implementation, management, and operation of IT infrastructure systems.
• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies in both software and hardware, enterprise backup and recovery procedures, and system performance monitoring.
• Customer-focused with excellent communication skills in Vietnamese & English and interpersonal skills.
• Demonstrated ability to work as a team, as well as to perform independently.
• Willingness to learn in a fast pace working environment.
• Proactive in understanding business and anticipating needs to offer recommendations.
ĐỊA ĐIỂM LÀM VIỆC
Hà Nội, Việt Nam